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Updated: Jan 6, 2020 We’ve made it quick and convenient for you to manage your blog from anywhere. In this blog post we’ll share the ways… Read More »Innovation is an Action, Not a Thing

Two items came into my inbox this morning that accurately reflected what I see is the two faces of innovation in the public sector. The… Read More »Innovation and Change, Old and New

When I took my first (and only) GIS class about 15 years ago, the class was structured around a basic pattern: 1. Give us a… Read More »Teaching GIS to Public Sector Employees

Updated: May 19, 2020 If you do not know how to ask the right question, you discover nothing. – W. Edwards Deming We often get people… Read More »Learning to Ask the Right Question: The Beginning of Good Analysis

As a US military veteran and patient of the Veteran’s Administration, I’m glad to see the VA using all the tools at their disposal to… Read More »Predictive Analytics at the VA: The Dangers of the Black Box in the Public Sector

In 2013, I watched as people reacted to the release of classified documents by Edward Snowden. As someone with experience in the Intelligence Community but… Read More »Lessons from COVID-19: The Deficit of Trust

It wasn’t long into my experience delivering training classes to city employees that I noticed the impact of hierarchies on our group work. A supervisor… Read More »Hierarchies and Collaboration

Listening this morning to Janice Marturano speak with Sharon Salzberg on her Metta Hour podcast, she articulated something beautiful about leadership: Leadership is about influence.… Read More »Leadership is About Influence

I’ve been interested a lot recently in what it means to be a data leader. I had the opportunity this week to have a wonderful… Read More »Putting a Data Leader in Their Place

We talk often about being data driven and I don’t think there’s anyone who sincerely desires to completely ignore all data that comes their way,… Read More »What Makes You a Data Leader?